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Privacy Policy pj99 – Data Protection for Indonesia Members

Your privacy is our priority. This document transparently explains how pj99 collects, uses, stores, and protects your personal data — in plain, straightforward language.

Last updated: January 1, 2026
256-bit SSL Encryption No Data Selling Full Member Rights Data Not Shared
Our Commitment

PJ99's Six Pillars of Data Protection

Before diving into the policy details, these are the core principles that form the foundation of how pj99 manages your personal data.

End-to-End Encryption

All data you submit to pj99 — from registration information and transaction details to verification documents — is encrypted using 256-bit SSL protocols before being transmitted and stored on our secured servers.

No Data Sales

Pj99 has never and will never sell, rent, or trade members' personal data to third parties for commercial purposes. Your personal data is not a product we monetize — it is a trust we protect.

Full Control in Your Hands

You have the right to access, update, or request the deletion of your personal data at any time. PJ99 provides an easy mechanism to manage your privacy preferences directly from your account settings.

Purpose-Driven Data Use

The data we collect is used solely for the specific stated purposes: delivering services, processing transactions, verifying identity, and improving your gaming experience. No use occurs outside the agreed context.

Limited Data Retention

Pj99 only retains your personal data for as long as necessary for the stated purposes or as required by applicable regulations. Data that is no longer needed will be securely deleted from our systems.

Full Transparency

We are committed to always being transparent about how we manage your data. Any significant changes to the privacy policy will be communicated to all members before they take effect, not after.

Table of Contents
  1. Introduction
  2. Data We Collect
  3. How We Use Your Data
  4. Data Sharing with Third Parties
  5. Cookies & Tracking Technologies
  6. Data Security
  7. Your Privacy Rights
  8. Data Storage & Retention
  9. International Data Transfers
  10. Child Data Protection
  11. Policy Updates
  12. Contact Us
This Policy applies to all pj99 services, including the website, mobile app, and all interactions with our platform.

1 Introduction

Pj99 ("we", "Platform", or "Company") deeply values the trust you place in us when you choose to play with us. That trust includes how we handle the information you share, and this Privacy Policy is the document that clearly outlines that commitment.

This Policy applies to all members who register and use pj99 services, whether through the website pj99.live as well as through our official mobile app. By using pj99 services, you confirm that you have read and understood this policy.

pj99 adheres to international data protection principles and is committed to managing your personal data to the highest security standards relevant to the financial technology and digital entertainment industry.

If you have never read this document before, we strongly encourage you to take the time to do so. We wrote this policy in the plainest language possible — because we believe you deserve to know, not just be asked to agree without explanation.

2 Data We Collect

Pj99 collects several types of data to deliver optimal and secure services. Here is a breakdown of the data we collect and why:

Data Type Example Purpose of Collection
Identity Data Full name, date of birth, ID number Identity verification (KYC) and fraud prevention
Contact Data Email address, phone number Account communications, transaction notifications, support
Financial Data Bank account details, transaction history Processing deposits and withdrawals
Technical Data IP address, device type, browser Account security and platform optimization
Behavioral Data Game history, preferences, session duration Service personalization and detection of excessive play patterns
Communication Data Support chat logs, help tickets Service improvement and dispute resolution

We only collect data that is strictly necessary to operate our services. We do not collect sensitive information such as biometric data or religious beliefs unless explicitly required by applicable regulations.

3 How We Use Your Personal Data

Every piece of data we collect has a specific, carefully considered purpose. Here are the primary ways we use the information you provide:

  • Providing and managing services — creates your account, processes transactions, and ensures all platform features function properly.
  • Identity verification and regulatory compliance — ensures all members meet the minimum age requirement and applicable legal compliance standards.
  • Security and fraud prevention — monitors suspicious activity, protects your account from unauthorized access, and maintains platform integrity.
  • Service communications — sends transaction confirmations, important account notifications, and relevant policy updates.
  • Personalized gaming experience — tailors game recommendations and promotions based on your preferences and activity history.
  • Platform improvements — analyzes aggregated usage patterns to develop new features and improve existing interfaces.
  • Responsible gaming support — identifies potentially problematic gaming patterns to offer timely support.
pj99 does not use your personal data to make automated decisions that significantly affect your account without human intervention. All major decisions, such as account suspension, always involve review by our team.

4 Data Sharing with Third Parties

Pj99 does not sell or rent your personal data to any party. However, in the course of operating its services, there are limited situations where we need to share certain information:

  • Payment service providers — required financial data is shared with certified payment gateway providers to process your deposits and withdrawals.
  • Technology service providers — some of our platform functions are supported by trusted cloud and infrastructure service providers bound by strict confidentiality agreements.
  • Legal obligations — if required by law, court order, or a competent authority, we will comply with such requests in accordance with applicable legal procedures.
  • Protection of pj99's rights — in cases of fraud, cheating, or legal violations, relevant data may be shared with law enforcement.
Any third party receiving data from pj99 is bound by strict data processing agreements and is only permitted to use that data for the specific agreed purposes, not for their own benefit.

5 Cookies & Tracking Technologies

Pj99 uses cookies and similar technologies to enhance your platform experience. Cookies are small files stored on your device that help us remember your preferences and keep your session secure.

Types of cookies we use:

  • Essential cookies — required for core platform functions, such as maintaining your login session and processing transactions securely. These cookies cannot be disabled.
  • Performance cookies — collects anonymous information about how you use the platform to help us optimize speed and stability.
  • Functional cookies — remembers your personal preferences, such as language and display settings.
  • Security cookies — helps us detect and prevent suspicious login activity.

You can manage your cookie settings through your device's browser preferences. However, disabling essential cookies may affect platform functionality and your overall gaming experience.

6 Data Security

Protecting your personal data is one of the greatest investments we make at pj99. We implement multiple layers of technical and operational security to ensure the data you entrust to us remains safe.

  • 256-bit SSL/TLS Encryption for all data transmissions between your device and our servers.
  • Encryption at rest for sensitive data stored in our databases.
  • Two-factor authentication (2FA) available and strongly recommended for all accounts.
  • 24/7 security monitoring by a dedicated team monitoring threats and anomalies in real-time.
  • Minimum privilege-based access — only personnel who genuinely require access to specific data are permitted to do so, with full audit logs maintained.
  • Regular security testing through third-party audits and penetration testing to identify and close security vulnerabilities.
While we apply the highest security standards, no system is completely immune to cyber threats. We encourage you to play an active role by using strong passwords, enabling 2FA, and never sharing your account credentials with anyone.

7 Your Privacy Rights as a PJ99 Member

As a pj99 member, you have the following rights regarding your personal data. We are committed to respecting and facilitating these rights:

Right to Access You have the right to know what data we hold about you and to request a complete copy.
Right to Rectification If any data is inaccurate or incomplete, you have the right to request an immediate correction.
Right to Erasure You may request the deletion of your personal data, except for data we are required to retain under applicable regulations.
Right to Restriction You may request a restriction on the processing of your data under certain conditions provided by law.
Right to Portability You have the right to receive your data in a machine-readable format for personal use.
Right to Object You may object to the processing of your data for specific purposes, including marketing.

To exercise any of the above rights, you may contact the pj99 support team via live chat or submit a request through the official channels listed on your account page. We will process your request within 30 business days.

8 Data Storage & Retention

Pj99 retains your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by applicable regulations. The following is a general guide to the retention periods we apply:

  • Active account data — retained for as long as your account is active and for a defined period after account closure for audit and compliance purposes.
  • Financial transaction data — retained for 5 years after the last transaction, in accordance with applicable anti-money laundering regulations.
  • KYC verification data — retained for 5 years after account closure or as required by the regulations applicable in the relevant jurisdiction.
  • Support communication logs — retained for 2 years for service improvement and dispute resolution purposes.
  • Cookie and technical data — generally deleted after the session ends or within a shorter period depending on the cookie type.

When data is no longer needed and there is no legal obligation to retain it, pj99 will securely delete or anonymize that data using methods that prevent recovery.

9 International Data Transfers

As a platform operating internationally, some of your personal data may be processed or stored on servers located outside Indonesia. This occurs when we use global infrastructure service providers to ensure optimal platform availability and performance.

In every case of international data transfer, PJ99 ensures that:

  • The destination country meets adequate data protection standards
  • Service providers in the destination country are bound by strict data processing agreements
  • Additional security measures are applied according to the sensitivity level of the data being transferred
By using PJ99 services, you consent to the necessary data transfers as described in this policy. We always ensure that every transfer is carried out with protections equivalent to the standards we apply in Indonesia.

10 Child Data Protection

Pj99 services are strictly intended for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

The identity verification (KYC) process we apply is designed to ensure that only adult users can access pj99's full services. If we find that we have collected data from someone under the age of 18, we will immediately delete that data and close the account in question.

If you know or suspect that someone under the age of 18 has registered on PJ99, please report it immediately via our support live chat so we can take prompt action.

11 Privacy Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our practices, regulatory updates, or technology developments. The "Last updated" date at the top of this page will always indicate the most current version.

For material changes — meaning changes that significantly affect how we collect, use, or share your personal data — we will provide clear notification to all members via:

  • Prominent announcements on the platform's main page
  • Notification via registered email
  • Message in your pj99 account inbox

We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of PJ99 services after the policy update date constitutes your acceptance of the changes made.

12 Contact Us for Privacy Inquiries

If you have any questions, concerns, or requests regarding the privacy policy and the handling of your personal data, the PJ99 team is here to help. We are committed to responding to every privacy inquiry within 5 business days.

The best way to reach us regarding privacy concerns:

  • Live Chat — available 24/7 via the chat icon at the bottom corner of the platform for the fastest response
  • Support email — [email protected] for more detailed written inquiries
  • Account Settings — some requests, such as data updates or cookie settings, can be completed directly through your account settings page

For official requests regarding your privacy rights (access, correction, deletion, etc.), we recommend including your full name, registered email address, and a clear description of your request to ensure faster and more accurate processing.

We take every privacy question and concern seriously. No request is too small or unimportant — because your trust is the foundation of everything we build at PJ99.
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Privacy Protected, Peace of Mind When You Play

Now that you understand how PJ99 protects your personal data, you can play with complete peace of mind. Join the millions of members who have already trusted us with the security of their data.

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